Gambling Dispute Resolution

Procedure for Guest Dispute Resolution

Gambling Dispute Resolution Meaning

If, at any time, you have a complaint or dispute that has not been resolved to your satisfaction by the respective department manager, please contact the Guest Relations department for assistance.

Gambling and Gaming Power relations in dispute resolution Darryl Woodford, QUTdp.woodford@qut.edu.au / @dpwoodford 2. BackgroundUndergrad in UK, Postgrad inDenmark - Games focussed.Between the two worked in the offshoregambling industry.PhD at QUT looking at mechanisms forregulating online environments. Kahnawake Gaming Commission’s Regulations concerning Interactive Gaming, Part XXIV: Complaints and Dispute Resolution (sections 267 – 281 inclusive) includes provisions to provide players with a method of submitting a complaint relating to any Authorized Client Provider (operator) licensed by the Commission.

How can I appeal against a decision made regarding a patron dispute? Answer: The patron dispute resolution process is as follows: Patron dispute arises as to alleged winnings, alleged losses or the manner in which a casino game is conducted. Please keep in mind that regulations require that all gaming disputes follow a specific order when seeking resolution. That order is as follows: Any casino staff member The supervisor in the area in which the dispute arose.

To reach the Guest Relations department by phone:
Dial 1-800-PAYSBIG (729-7244) and ask the representative to connect you with a Guest Relations representative.

To contact a Guest Relations representative in person:
Stop at one of our Casino Host desks/Fire Keeper’s Club^® booths/Hotel front desk and ask to speak to a Guest Relations representative. There you may also request to complete a Guest Service Report.

You may mail a written summary of your complaint or dispute to the following address:

Potawatomi Hotel & Casino
ATTN: Guest Relations Department
1721 West Canal Street, Milwaukee, WI 53233

The Potawatomi Hotel & Casino Guest Relations team is committed to providing you with a satisfactory resolution to your complaint or dispute. If you are still not satisfied after working with Guest Relations, you may contact the Potawatomi Gaming Commission in writing at the following address: